Welcome to the Golf Shop at Race Brook Country Club.
Golf Shop Mission Statement
Our mission is to provide personalized, exclusive, value-added services for the members of Race Brook Country Club and their guests. We strive to gain member trust and build a reputation through our expertise in all areas of the golf operation. Our goal is to meet or exceed customer expectations and make sure every customer is completely satisfied to the best of our ability.
We continually strive to maximize efficiency in the golf operations and enhance the customer experience. We are to portray an image of professionalism through our personal appearance, the appearance of our work area, our customer service, our product knowledge, carrying out consistent policies and procedures, and well-conducted tournaments and golf lessons.
Golf Shop Objectives
- Our goal is to be known as one of the nicest private golf shops in Connecticut.
- Keep up with the latest golf trends, carry quality merchandise, have a reasonable price policy and value-added customer service will help achieve our goal.
- Through our expertise in teaching, custom club fitting, club repair and product knowledge we will provide the highest service to our members and their guest.